Q1: Are you a factory or trading company?
A1: We are factory and owned 2 different factories with 400 workers in total.
Q2: What is your hot items?
A2: We do have 10 professional designers and over 250 skus will come true each year and our main products are Printing ink,Printing materials and Printing parts and paper products.
Q3: How about the Shipping Method?
A3: DHL/UPS/TNT/Fedex and other air shipments and sea shipments are all workable. In one words, we could do any shipments you wanted.
Q4: How about the delivery date?
A4: In General, the delivery date will be 3-5 working days for normal buy quantity. But if bigger order, please check us further.
Q5: How about the label and the logo?
A5: Customize label and logo is workable.
Q6: How about the MOQ ?
A6: Lower MOQ of 5PCS per style.
Q7: How many the warranty?
A7: All our goods are 1 years warranty and we will do free replacement for all the problem items.
Q8:How do I pay for my purchase?
A8: we accept the following payment methods: Cridet Card; Moneybooker; Bank transfer; Western Union, ETC.
Q9:Is there any tracking Number for my item?
A9: Yes, we ship every order with their Tracking Number, and you can view the shipment staus on the corresponding website.
Q10:Does this product come with retail package?
A10:We have declared the packing detail on the description of each product, please check it, thank you!
Q11:I am a reseller,I would like to buy order big order, what's the wholesale price?
A11: If you would like to buy large quantity , please email us . We are factory outlet and can give u a best price , what's more,all the products have in stock now . We can guarantee fast delivery .
Q12:I have a local retail wesite , how can I do if I want to sell your product?
A12:You can use the production information and photos in our store, pls contact us and I will send the product pictures without watermark . Thanks.
Q13:If my customer buy your item in my local store , how can I ship the goods to them?
A13:We can ship the item to your customer directly. Just writing your customers address in your order.
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